A valid shipping address is required for all deliveries. We regret that we cannot deliver to P.O. Boxes or Rural Routes. As a signature is required upon delivery, please ensure that someone is at the delivery address to accept and sign for the package during regular business hours. Regular business hours are 9am to 5pm EST, Monday to Friday. Please allow 2-4 weeks for delivery after the auction closes.
Sales tax will be added to winning bids for auction items being shipped to CO, FL, and NY. All International customers are responsible to pay for all applicable duty and customs charges. Your local government determines duty and customs charges depending on where the merchandise is made and what it is made out of. When placing an order on MLB.com, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be incurred by you. You should contact your local customs office for further information.
MLB.com Auctions accepts Visa, Mastercard, and American Express only; we do not accept checks, money orders, PayPal, or any other payment methods. If you are the winning bidder, the card you entered to bid will automatically be charged for this purchase. If you are a returning user please make sure that your credit card information is updated before bidding. As a courtesy we will attempt to contact you if your credit card is not processed successfully, but should it fail we reserve the right to cancel the transaction.
Items are sold in "as-is" condition. Due to the unique nature of each item, all sales are final. It is up to the discretion of MLB.com whether or not a return request will be accepted. In rare cases of shipping damages, please contact MLB.com Customer Service within 48 hours of delivery for return instructions.
If you have a question about product, payment, or shipping status please click here to contact us, Major League Baseball Auction Customer Service representatives are available to assist you Monday through Friday, 9 AM - 6 PM EST. If you have questions about bidding, bid retraction, auction format, or registration please consult our Frequently Asked Questions section which may help answer your questions and clarify many of our policies.
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